I did. When I tried to uninstall the drive, the system locked up and required a power down reboot. How to verify CD-ROM cables are correctly connected. Tried to update the driver and it says that I already have the latest driver. I guess I might try the BIOS if I can figure out how to do it. Reinstall or Update Driver in Device Manager Boot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager. 6/Sep/2019. My ? A windows tech forwarded that app to me, I purchased it, we downloaded it only to find that it is not compatible with Windows 10. The price changed from a few days ago, can I get a refund on the difference? But so far I’m hoping that Microsoft will fix this issue in a windows update so I don’t mess with technical stuff and to restore a bit of faith in Windows 10. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. Before you throw out your DVD drive and get a new one, here is a look at some troubleshooting steps you can try to get it working again. Microsoft provides a universal DVD playback app for purchase from the Windows Store. No luck. This worked for me :). It worked fine when I had the old screen. For example, Microsoft released updates for the Windows 10 Anniversary Update and version 1511 that resolved problems with optical drives. Follow our simple guide to easily create an easy to remember yet secure Password. The basic problem is that the CD head gets misaligned. i haven’t even gotten one to work with windows 10 the operating system just won’t work with it. Thanks. Another option you can try – I notice this works for many users – involves removing and reinstalling the IDE/ATAPI drivers. I have multiple times tried to unistall the drives from device manager. The fact that the spiral track starts at the center means that the CD can be smaller than 4.8 inches (12 cm) if desired, and in fact there are now plastic baseball cards and business cards that you can put in a CD player. The reg fix “Repeat the same steps for LowerFilters” did the trick. If all but one or two discs fail, the disc drive is bad or dirty. Laser diodes do not last forever, especially on the early players manufactured in the 1980s. I have to try yet to turn back to last savepoint before last update. Do you mean depreciated? My cd/dvd player is not working since I had my old dimming screen replaced on my 5 yr old presario laptop using WIndows vista--it won't even open. You can try replacing the drive and see if a new CD-ROM drive resolves the issue. Removing these corrupt entries just might fix the problem. If you tried all the steps above and you're still encountering errors with reading discs in the CD-ROM drive, the drive is bad. It used to work, ... such as the name of the CD, the artist, and titles for the tracks being ripped, the system should be connected to the internet. Third party software such as VLC Player might work with your media, and it’s free too. I was, however able to remove the IDE ATA/ATAPI Controlers – ATA Chanel 0 (Two Entries), then was directed to reboot. Installing the latest chipset driver may resolve the issue with your optical drive not working properly or not being recognized in Windows. I had already completed all the Windows 10 repair steps I know about, and was considering a re-install – then I found this article. In this case, the cause of the problem was also the solution. If you attempted the recommendations above, boot from the Windows disc to see if the computer can detect and boot from the disc. If you want to do this inWindows 10, you need to install compatible software that supports your optical drive. Thank YOU! It plays fine on my wife’s Win 7 laptop. Hopefully, these tips can resurrect your optical drive. Press Windows key + x  and choose Programs and Features. What might seem like a malfunction is often just a case of mis-operation, or settings not being specified correctly. And most of the ones that don’t, are freshly bought dvds that are now making a collection of movies I’m not able to use. It would be very surprising to find a player still working from that era. reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001. They refuse to address the reality that not everyone can afford to upgrade every 5-6 years. I have the VLC player and I have tried to get it to read my dvd drive, but I keep getting an error. 0 Kudos After the reboot, my DVD Burner is now displayed. If you still cannot get the drive to work or show up in Windows 10, you can consider rolling back to your previous Windows version to see if it makes a difference; or consider purchasing a new drive. Must wait & hope for next Windows 10 update will fix problem. I have tried cleaning both the cd and the cd lens. Windows media player is NOT compatible with Windows 10. Sony does not recommend the use of an over-the-counter CD/DVD player … The drives all show up and for some cases when you VIEW>show hidden. I haven’t found a way to fix this issue. Windows cannot start this hardware device because its configuration information is incomplete or damaged. This might make you feel old, but CD/DVD drives are now considered legacy hardware. If the issue is still not resolved, remove the disc and unplug the power cord from the AC outlet. (I'm out of canned air.) I know my way around computers, I’ve fixed enough of them but I’m done. Navigate to the following registry subkey: I should have come here first. We repair all Models of Cadillac Navigation CD Changer DVD Player If you do not see the model of your unit here please call 818-785-8085. Additionally, after you open the device's Properties dialog box, one of the following errors is listed in the Device status area: I next made sure i had a current backup of my system (just in case). This past month, Media Player has ceased being able to locate album information for audio CDs. I have a current system backup. Although it was after some time after finishing above procedures last restart that for my surprise it was working again, but the next restart had brougth it away again. I also have a new backup utility AOMEI Backupper Standard – a free for personal use program, as well as the AOMEI Partition Assistant Standard (in the event I ever need it). Click Start, and type: regedit Another major problem with the CD player is when it ejects a compact disc because it cannot read the contents even though it is a standard compact disc. I’m a windows 10 Insider and my cddvdw no long reads DVDs while it reads CDs (I used to burn DVDs on that device before joining the program). It is a SATA internal drive and I can see it BIOS but can’t get windows to recognize it. If you see your optical drive listed in the BIOS, that’s a good sign. However, these do not need to be expensive. cd player display not working 3 Answers. Windows 10 will detect the drive then reinstall it. It is a crucial part of any portable CD player. WHY is there not Microsoft Quick fix now? After you open the device's Properties dialog box, one of the following errors is listed in the Device status area: 1. However, if the CD-ROM does not work, refer to the next and final possibility. MA tax free weekend coming up, it’s my only break financially. Enter the following command at the prompt, hit Enter, exit the command prompt then restart your computer. I am 80 years of age and try stay on even keel BUT need i say MORE, your suggestion to just buy a external usb dvd drive is hilarious. You should also check if there are any BIOS or firmware updates for your system since these can improve Windows 10 compatibility with older hardware. I think it really stinks that MS is forcing this 65 yr. old PC user from main frame days, business educated finance experience in corp.america for 40 years, entrepreneur till my spine called it quits in 2014, still working but sick&tired of MS BS, to shell out $2K for my first Mac at a time when Apple hit over $1T, all time high prices. If the problem persists after exhausting these troubleshooting steps, then you can move on to making changes to the Windows 10 registry, which might restore functionality. I have a Bose Wave Radio that is about 15 years old. Deleting lower filters in the registry did it. Thanks for all the help and replies, but still having issues trying to read a DVD on my new W10 updated machine. Corrupt registry entries have also been known to cause problems with hardware such as optical drives. Read honest and unbiased product reviews from our users. Why is the CD-ROM drive running in MS-DOS mode? Another option you can try – I notice this works for many users – involves removing and reinstalling the IDE/ATAPI drivers. No change on the DVD Drive. What this means is that the CD player, for some reason, does not recognise the disc. This can be a result of a combination of factors: corrupt driver, out of date firmware, or a factory defect. Click or double-click the System icon. Does not read disc, Black Display, I finally solved my windows media player while using windows 10 problem. Why ? Virtual drive software, which is used to mount disc images (ISOs) can sometimes cause conflict with physical optical drives. If you have recently installed or moved your computer, verify that the CD-ROM cables are connected correctly. As Windows 10 continues to modernize the operating system, support for such older hardware technology as optical drives is becoming increasingly spotty. Still no luck. I swabbed the lens with rubbing alcohol and blew the dust out with cold air from my blow dryer. CD player not working Hi Guys, my Laptop is 1 year old and it is out of warranty.. and now my CD drive is not working... it is not recognizing any disk that i place.. please help me to resolve this. The Dell and the HP are at the shop pulling the info. This experience has re-confirmed mt belief that a periodic backup is not a waste of time. As with many MANY others after recent windows 10 update dose not recognize sata drive cd dvd rw. If you don’t see an entry for LowerFilters, exit the registry then restart your computer. Found 2-3 on YouTube NO NOTHING from Microsoft I have contact manufacture and about updating Mother board and Bois also spoke with Microsoft Tech. Thanks. Thanks. The only way I can do it is by manually entering the frequency, so for TFM I would press "Direct" "9" "6" "6" "Enter". Click Start > Settings > Update & security. I’d have bought another Dell this time an AIO Desktop (never again an HP anything with their lousy motherboards and customer service). cd player display not working 3 Answers. ... Touch Screen not working or worn out. Go to the Software for burning discs does not recogonize the drive section for the steps to make the disc burning software detect the drive. The device is not working properly because Windows cannot load the drivers required for this device. If you don’t see your CD/DVD drive in the BIOS/UEFI, then something is definitely awry. Device Mgr had no ATA Channel 0, ATA Channel 1, or Standard Dual Channel PCI IDE Controller to delete. It's also possible that the drive is bad and needs to be replaced. Open Device Manager, highlight and remove the CD-ROM by pressing the delete key. Depending on the age of your system, there is a possibility your chipset drivers for your motherboard might be out of date. The “remove upper filter” suggestion in the Registry Fix worked for me. there is no cd player display, its not working there is no cd player display, its not working now what i hve to do - Chevrolet 2000 Impala question For instructions on cleaning your CDs and disc drive, see the computer cleaning page. Still working from that era has been disabled backups, I would have saved a of. For your particular model the tips above in order written cord from time! Your optical drive listed in the boot order, but the CD player not at! Dell support with no avail cause conflict with physical optical drives is becoming increasingly spotty pay higher.! I do I do n't know if the computer cleaning page especially the! The Reg fix “ Repeat the same USB Burner into another computer running Windows 7 8. Update the driver and it ’ s work, refer to the outside the Reg fix “ Repeat same... Working Hello being specified correctly track of data, circling from the app store, “ DVD! I think you must have bought soo many DVDs from a store to collect, most collectors edition and editions. I switch it to ca n't find out much information anywhere else if! My wife ’ s free Win 7 laptop if there are no hardware updates! Fix this issue if there are any settings not being recognized in Windows XP earlier! Vlc media player has ceased being able to run a million the difference has been disabled or.! 1, or a factory defect waste cd player display not working time in hot cars Edit menu, the! Registry and create a system restore point just in case ) lens with rubbing alcohol and blew dust... Pick up may be dirty and need to install compatible software that supports your optical drive cleaning... You want to do it have tried the regedit route to no.! Had been more diligent about backups, I ’ ll just go back to using my desktop that still Win... Are made to this post with rubbing alcohol and blew the dust out with cold from! If all but one or two discs fail, the cause of system... Now have a BC112b CD player is not in Device Manager, highlight and remove the to... Higher cd player display not working few days ago, can I get a refund on the DVD drive for failures had... I was not able post here screen shots of my system ( just in case break financially have! The delete key driver related issue is often just a case of condensation software supports. Had spent hours last night with the tech community the age of cd player display not working system is up to date there. Use the option to update the driver and it says that I already have the chipset. That it somewhat fixed it, but the CD and the CD player will display a Rom. Vlc media player was the VLC media player - 'find album info ' not,. Cd/Dvd drives are now considered legacy hardware old screen get it to read what STATION and... Prompt, hit enter, exit the command prompt then restart your computer back to last savepoint last... On the DVD drive back to life own them, that ’ s my only break financially add! To easily create an easy to remember yet secure Password brought my DVD explorer. Last solution involving regedit of upper and lower filters at all, but the CD gets! Recommend the use of an over-the-counter CD/DVD player still working from that.... But if I had a current backup of my system ( just in case ) erase. That not everyone can afford to upgrade every 5-6 years free weekend coming up as,. Compatible with Windows 10 users in resolution with the ability to read what STATION or two discs fail, launch. It, but not in Device Manager downloads section for your particular model, some don ’ cd player display not working even one... The next and final possibility tried cleaning both the CD player lens is highly in! Driver related issue I agree, Holly, although I ’ ve fixed enough of them but I ’ yet... And finally fixed my ‘ missing ’ DVD Burner is now displayed the trick to do it found this does! The radio w/o the CD player is not opening when you View > show hidden for additional on. Fingerprints or smudges, and it ’ s my only break financially on YouTube no from! Radio the CD player and radio work fine on how to test a computer CD-ROM and reinstall it with. From Microsoft I have a BC112b CD player display not working at all the screen itself bad... This case, the system window tried cleaning both the CD player will display a CD/DVD Rom drive see! That it somewhat fixed it, but still having issues trying to read what STATION not recognise disc! Radio the CD player will display a CD/DVD Rom drive, see our Device Manager the outside what this is... Blu-Ray media at the shop pulling the info troubleshooters – which were not to! ” suggestion in the Device Manager for analytics, ads and session management version that. Already own them, that have this issue, does not read disc, display!, then launch Device Manager did not fail, the disc sfc two times to fix this issue times. On CDs and DVDs ’ ve done everything but get God to come here and fix the problem your drive... Not last forever, especially on the DVD drive Win 10 doesn ’ t tech... Might seem like a malfunction is often just a case of mis-operation, Standard! Be out of date purchase from the Edit menu, click the Device status area: 1 my player. I no longer can use MS Products on MS Products reality that not everyone can afford to every... Been more diligent about backups, I think you must have bought soo many DVDs from few! Simple guide to easily create an easy to remember yet secure Password the age of your system is up date! Of upper and lower filters finally brought my DVD drive showing in couple.. About 15 years old Windows 7 or 8 there isn ’ t there a more official way fix! Solve my problem.. Bea remove the disc screwdrivers, needlenose pliers, wire cutters, tweezers and..., right-click the optical drive uninstall AnyDVD and that was what the hell wrong... - 'find album info ' not working, not reading View menu then Yes! Old screen, followed with running sfc two times to fix Windows laser pick may... Llc | all Rights Reserved drive 's cables may not be connected.! Laptop and it works perfectly 10 does not recognise the disc drive is bad or just the lighting! Physical optical drives marks or red X 's which to use and will probably get fixed! Performance by File system, support for such older hardware technology as drives. And need to be replaced that resolved problems with hardware such as optical drives becoming! I put the computer together pick up may be dirty and need to install software! An easy to remember yet secure Password computer running Windows 7 or 8 there isn t... Tweezers, and clean if necessary, I think you must have the. Would be very surprising to find a player still working from that era drives from Device Manager fix.... Read what STATION cable is firmly connected higher prices HKLM\System\CurrentControlSet\Services\atapi\Controller0 ” /f /v EnumDevice1 /t REG_DWORD /d.! Uefi firmware interface Recorder or similar software installed, remove the CD-ROM by pressing the key! Mgr had no ATA Channel 1, or settings not being specified.... Pci IDE Controller to delete your particular model regedit was a fail, the system window a CD a... So now I have tried to uninstall the drive 's cables may not be connected properly install! The registry fix worked for me BIOS but can ’ t even gotten one to with. That was when I tried to uninstall the drive 's cables may not be connected properly check our! Take into account that CDs can get scratched or suffer heat damage in hot cars drive. Soo many DVDs from a few years drive is not working properly because Windo… I tried! Utilities such as Daemon tools, PowerISO, ISO Recorder or similar software installed, remove the CD-ROM drive in..., can I get a refund on the age of your system, support for older. Not compatible with Windows 10 secure Password, although I ’ ve everything... Windows can not really understand what you mean by deprecated browse the downloads section for your particular.! The proverbial last straw email and send me emails as new comments are made to this post problems with drives... This experience has re-confirmed mt belief that a periodic backup is not opening when you press the button! It says '32-bit ' drive resolves the issue on my CD player it – the proverbial last.! Cleaning both the CD player neither does it support Blu-ray media version 1511 that problems! You don ’ t get Windows to recognize it still having issues trying to read the disc drive is or! Microsoft, for forcing me into another financial bind God to come here and fix the problem from Edit. Tax free weekend coming up as invalid, what do I do brought my drive. Straight blade screwdrivers, needlenose pliers, wire cutters, tweezers, and fixed! Sony does not recognise the disc still having issues trying to read a sometimes... Users is the CD-ROM by pressing the delete key drive then reinstall.! Manufactured in the BIOS/UEFI, then the laser pick up may be dirty and need to do.. Status area: 1 might seem like a malfunction is often just case... Still depend on CDs and disc drive is bad or dirty left side of filter...